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Frequently asked questions
What is the return policy?
You may request a return or exchange within 15 calendar days of receiving your order. The item must be unused, in its original packaging, and require a valid RMA number. If the item is defective or damaged, please contact us within 5 calendar days of delivery.
When will I get my order?
Orders are processed within 1–2 business days (Monday–Friday). Once shipped, delivery takes an additional 3–7 business days (Standard FREE US Shipping). You will receive a tracking number via email once the order is fulfilled.
Where are your products manufactured?
We partner with specialized fulfillment warehouses. All orders are processed and shipped directly from our warehouse partners within the United States to ensure rapid domestic delivery.
How much does shipping cost?
We are pleased to offer FREE Standard Shipping on all orders placed within the contiguous United States, with no minimum purchase required.